Windows Softphone: Features & Integrations
The GCF softphone is currently available for Windows PC users who already have an Outbound Calling plan with us; simply download the app from Microsoft Store. Once set up, you can place and receive business calls with your GCF phone numbers through your computer.
The softphone also takes call functionality to the next level with its connector integrations. Seamlessly synchronize your call activity with leading CRM platforms, including:
- Zoho CRM
- Zoho Desk
- Salesforce
- HubSpot
- Pipedrive
- Zendesk
- Intercom
Make every call an opportunity with CRM integrations and streamline your workflows, boosting productivity. Enjoy an automatic and synchronized flow of call records and contacts between the softphone and your CRM interface.
Instant Connections with Web Calling & Click-to-Call
You can also use the softphone alongside our GCF Click-to-Dial Chrome extension which recognizes phone numbers on any Chrome webpage. Directly initiate calls from these webpages by clicking the call button next to the number.
This way, you not only enhance efficiency but also ensure a smooth, user-friendly calling experience right from your computer or browser.
We also have a GCF Web Dialer, powered by WebRTC, that allows users of any OS to make calls through a web browser. Simply log in with your credentials and start placing calls through the web.
Expand Your Global Reach with Outbound Calling
With our softphone and Outbound Calling service, your teams can easily connect with local and international customers. Display purchased local numbers as your outgoing caller ID to make customers more comfortable and receptive.
Outbound calling paired with local phone numbers will help your business scale globally at a local level. This comprehensive solution is designed to help your teams make calls from anywhere in the world while appearing as a local entity to your customers. Use it to break down geographical barriers, personalize customer interactions, improve response rates, and boost your global reach.
