Australia offers a plethora of compelling advantages if you are looking to expand your business into the country. The country’s strong economy, ranked 12th globally, offers a stable and reliable environment for doing business.
Australia’s commitment to renewable energy and innovation — coupled with its multicultural workforce, — nurtures diverse industries, including technology, healthcare, and agribusiness. Furthermore, the government’s business-friendly policies ensure a welcoming environment for foreign enterprises.
One key tool for companies expanding into the country is acquiring an Australia 1300 number.
So, here’s a list of the best 1300 number providers to help you choose the best for your needs. We’ll also look at:
- What are 1300 numbers
- Choosing a reliable Australia phone number provider
- Best 1300 number providers
Using this number can streamline communication and bolster customer relationships, ultimately contributing to the success of your business.
What are 1300 Australia Numbers?
1300 numbers are known as local rate numbers or national numbers. Businesses use this type of number to provide a single contact for customers across Australia. Along with the prefix of 1300, these numbers are typically 10 digits long.
When a customer calls a 1300 number from a landline within Australia, they incur the cost of a local call. This happens regardless of where the business is located, hence, customer calling is not limited to specific states. This makes it more affordable for customers to reach out to businesses using 1300 numbers.
You typically will share the costs for incoming calls, unlike Australia toll-free numbers where you pay the entire cost. The shared cost of these fees can vary based on the service provider and the specific plan or package chosen.
Wondering how much 1300 numbers cost? In general, 1300 Australia numbers with a basic plan start at $12 per month.
How to Choose a Reliable Australia Phone Number Provider
1300 numbers are widely available in Australia, and you can purchase one from a local or global provider. Global providers can help you get a local Australia number even if your business is not located locally. This is typically a good option for companies looking to expand to Australia.
To start, determine your budget and understand the pricing associated with 1300 numbers. The pricing components may include setup fees, monthly rental charges, call charges, etc., which can vary among service providers. Depending on the nature of your business, you can get a vanity number with memorable letters, such as 1300-MY-BIZ. Check with the service provider for availability.
Compare the features offered by different VoIP service providers. These may include international forwarding, call routing, outbound calling, and call recording. Choose the provider whose offerings align with your business requirements.
Other factors you should consider are
- Ability to port an existing number
- Local compliance and regulations related to 1300 numbers in Australia,
- Call quality,
- Contract terms such as contract length, cancellation policy, etc.
7 Best 1300 Number Providers
So, where do you start looking for an Australia phone number provider? Here’s a list of the best 1300 number providers based on their features and pricing.
1. Global Call Forwarding
Global Call Forwarding has been a trusted name in the telecommunication world. As a global provider of international phone numbers, the company has a vast inventory of numbers from over 160 countries. GCF offers cost-effective cloud-based services designed to help you streamline your communication processes.
Pricing: Five flexible 1300 number pricing plans with usage, starting at $11.95/month and a 6.8¢ per-minute rate.
Features: Wide range of free and premium calling features:
- Call forwarding
- International calling
- Call recording
- Local presence
- Advanced IVR
- Auto attendant
- Advanced routing, and more.
2. United World Telecom
United World Telecom is a leading telecommunications service provider that provides reliable and high-quality business telephony solutions, including virtual phone numbers, call forwarding, and other related services. They provide phone numbers from more than 150 countries globally.
Pricing: Five flexible 1300 number pricing plans with usage, starting at $11.95/month plus a 6.8¢ per-minute rate.
Features: Wide range of features designed to enhance your communication experience:
- Call recording
- Advanced IVR
- Customized greeting
- Call transfer
- Voicemail-to-email
- Time of the day routing
- Sequential forwarding, and more.
3. Koala Calling
Koala Calling is an independent telecom agent. Their offerings include international call forwarding, USA virtual phone numbers, US and Canada toll-free numbers, international toll-free numbers, and more.
Pricing: Pricing plans with usage start at $11.95/month plus a per-minute rate.
Features: Virtual number plans come with features:
- Call forwarding to multiple devices
- Voicemail-to-email
- Custom greetings
- Virtual receptionist, and more.
4. Zintel
Zintel is a telecommunication company and a part of the Over the Wire family, a provider in the ANZ marketplace. As such, the company provides a comprehensive voice offering for local Australia and New Zealand businesses. They offer local numbers and call management features.
Pricing: Pricing is based on cost of the number and cost of usage. 1300 Australia numbers cost $5/per month. Plus, three usage plans with call rates, features, and setup fees.
Features: Standard features included with all plans:
- Call forwarding
- Call overflow sequential
- Voice-to-email
- Call reporting and analytics
- Call blocking
- Business hours routing, and more.
5. Alltel Australia
Alltel Australia is a prominent name in the Australian business telecommunication space. The solutions offered by them include phone systems, business numbers, contact centre software, managed IT, and more.
Pricing: Pricing is based on cost of the number and cost of usage. 1300 numbers cost a one-time fee from $0 to $99. Three postpaid usage plans starting at $16/month and prepaid plans at $50/month.
Features: Numbers come with several features:
- Route calls to multiple answer points
- Custom greetings
- Recorded messages
- Voice prompt menus (IVR), and more.
6. Optus
Optus is another well-known telecommunications company in Australia. The company provides a range of communication services from mobile, telephony, internet, satellite, entertainment, and business network services.
Pricing: Optus inbound 1300 number plans start at around $27.50/month.
Features: Variety features offered:
- Call distributor
- Call overflow
- Voicemail
- Call access
- Call barring, and more.
7. Arrow Voice & Data
Arrow is one of Australia’s privately owned telecommunications and IT companies. The company’s wide portfolio includes cloud voice solutions, phone systems, unified communications, business IT solutions, and more. Arrow provides voice services by collaborating with 8×8, Avaya, and Microsoft.
Pricing: Pricing plans are based on the type of service you choose: 8×8 Cloud Connect, Business Cloud Phone, or Avaya Cloud Connect. Contact Arrow for more information.
Features: Based on the plan chosen:
- Unlimited local calling
- HD video and audio
- Call recording
- Call handling
- CRM integrations, and more.
Calling Australia with United World Telecom
With this introduction to the best 1300 number providers, you are better prepared to test new waters. Expanding into Australia offers vast business opportunities with a strong economy and innovation support. Using an Australia 1300 number lets you enter the market and test out new products and services. And you can start small with a local number and a virtual presence. Then, scale and expand as needed.
As a global telephony provider, United World Telecom can help you unlock the potential of Australia with our well-established global presence, feature-rich services, and flexible pricing plans.
Ready to make your mark in Australia? Contact United World Telecom and let us help you grow your business! Chat with us online or request a demo!