1. United World Telecom
United World Telecom has been a global telecom provider offering cloud phone number services since 1996. With this service, users get enterprise-grade business VoIP services, advanced communication features, high-quality voice termination, and responsive customer service. Also, thanks to partnerships with Tier-1 carriers globally, users can expect reliable local call routing and uninterrupted phone services around the world.
Features:
- International calling service
- Call forwarding
- Advanced routing options
- Call recording
- IVR system
- VoIP integrations
- Voicemail to email and voicemail transcription
- Online account management, and more.
Pricing: United World Telecom offers five plans starting at $7.95/month, based on the phone number selected, plus a per-minute rate. Add advanced features for an additional price.
2. Global Call Forwarding
Global Call Forwarding is another leading global provider of cloud-based phone services. The company leverages its VoIP infrastructure to offer inbound and outbound calling, online voice management, local call routing, and more for businesses around the world. With 24/7 tech support and dedicated account managers, users can get support as needed to ensure business continuity.
Features:
- International calling
- Call forwarding
- Advanced routing
- Caller ID management
- IVR system
- Failover forwarding
- Outbound calling and softphone
- Simultaneous ringing
- VoIP CRM integrations, and more.
Pricing: Global Call Forwarding offers five plans starting at $7.95/month, based on the phone number selected, with an included amount of minutes.
3. GoTo Connect
GoTo Connect is an all-in-one cloud phone service and meeting system. Their solution is customizable and scalable, providing businesses with everything they need to connect from anywhere. The system includes customizable business phone features, integrated video conferencing from GoTo Meeting, team chat, and contact center functionality.
Features:
- Local or toll-free number options
- Video meetings for up to 150 participants
- Call from any device, anywhere
- Existing number porting
- Local, toll-free & vanity numbers
- Smart call routing
- Unlimited extensions
- Call forwarding
- Instant response
- Auto attendant
- Recorded greetings, and more.
Pricing: GoTo Connect has two pricing plans $24/user/month and $29/user/month, both billed annually.
4. OpenPhone
OpenPhone is a versatile business phone system designed to help businesses of all sizes manage global calls and messages. The service also gives you the flexibility to choose and manage multiple phone numbers based on locations, teams, and specific use cases.
Features:
- Calling (U.S. & Canada)
- Messaging
- International calling & messaging (add-on)
- Call recording
- Voicemail transcripts
- Business hours
- User groups
- Phone menus
- Group calling, and more.
Pricing: OpenPhone offers three different pricing plans starting at $13/user/month (billed annually) with $5/month for each additional phone number. Also, note that messaging services require registration as well as setup fees ($19 one-time) and messaging fees ($1.50-$3/month).
5. Dialpad
Dialpad, established in 2011, leverages advanced AI to offer unified communications products. Their business communication service empowers users to manage calls, text messages, and video conferencing from a single online platform.
Features:
- Unlimited calling
- SMS, MMS & team messaging
- Unlimited AI meetings
- AI-powered call & voicemail transcriptions
- Google Workspace & Microsoft 365 integrations
- Real-time analytics & reporting
- Web & chat support, and more.
Pricing: Dialpad has multiple plans to choose from depending on the type of phone service you need – business communications, contact center, etc. Their Business Communications plans start at $15/user/month (billed annually) or $23/user/month (billed monthly).
6. Aircall
Since 2014, Aircall.io has been providing telecom services. Founded in Paris, the company has expanded to offer telephone numbers in over 100 countries. Now, Aircall.io is a comprehensive call center software designed to keep customer data and call activity organized and easily manageable.
Features:
- Inbound and outbound calls
- SMS business messaging
- Call recordings
- Call analytics history
- Softphones
- IVR, and more.
Pricing: Aircall’s plan starts at $30/license/month (with 3 licenses or users included).
7. Zoom Phone
Zoom Phone is Zoom’s phone service where users can integrate their phone service with their existing Zoom software and native apps for all preferred devices. You can smoothly transfer calls across devices and easily switch from a voice call to a video conference call without any interruptions.
Features:
- US & Canada number
- Internal calling unlimited
- Outbound calling metered
- One management portal
- SMS & MMS domestic
- Multiple device use
- Add-ons for international calling
- Voicemail with transcription
- Call recording
- Unlimited auto attendants/IVR, and more.
Pricing: Zoom’s phone service plan starts at $120/user/year with additional fees for all outbound calls.
8. Nextiva
Nextiva provides voice and call center software solutions for businesses of all sizes and across industries. The company offers voice and video communication, integrations, advanced analytics and reporting, and more.
Features:
- Unlimited calling within the U.S. and CA
- Video calling
- Free local and toll-free number
- Mobile SMS/MMS
- Voicemail to email and SMS notifications
- 24×7 customer support
- Auto attendant
- Free number porting
- Call log reports, and more.
Pricing: Nextiva has multiple plans to choose from depending on the type of phone service you need – business communication, contact center, etc. Their Business Communication plans start at $18.95/user/month (billed annually) or $25.95/user/month (billed monthly). Contact sales for their Contact Center plans.
9. Talkdesk
Talkdesk is a contact center solution that operates directly through a web browser. To boost productivity and efficiency, Talkdesk offers integrations alongside their service that can help streamline workflow, while also providing businesses with strong communication solutions.
Features:
- Voice engagement
- Routing
- Studio functions
- Real-time dashboards
- Business intelligence
- Knowledge management
- Virtual agent
- Connections
- API access
- Workspace designer
- Automation designer, and more.
Pricing: Talkdesk offers four different cloud contact center plans starting at $75/user/month.
10. CloudTalk
With CloudTalk, businesses can easily manage and streamline their communication with teams and customers using virtual call systems. CloudTalk’s contact center management solution lets users manage inbound and outbound calls, use automatic call distribution and IVR, view analytics, and more.
Features:
- Unlimited inbound & intracompany calls
- Click-to-call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers
- Advanced analytics
- Skill-based routing, and more.
Pricing: CloudTalk offers three different plans starting at $25/user/month (billed annually) with only 1 local phone number included.
11. JustCall
JustCall is a cloud-based phone service provider established in 2016 in India. Their cloud-calling features and services are designed to cater to businesses worldwide. JustCall provides virtual phone systems to businesses in various industries, including call centers and contact centers.
Features:
- Local numbers
- Basic call & SMS analytics
- Voicemail
- Call forwarding & transfer
- Call tracking
- Integrations with productivity tools
- Chrome extension, mobile & desktop applications
- Outbound calling & SMS included (check coverage)
- Unlimited inbound calling (check coverage), and more.
Pricing: JustCall offers 4 different plans for their JustCall and JustCall with AI plans each starting at $19/user/month (billed annually).
12. Kall8
Kall8, established in 1993, is a telecom design firm that provides custom voice and data applications, including IVR systems, call recording, and more. Since then, the company has evolved into a global telecom carrier that offers its own custom enhancements to basic carrier services.
Features:
- Call blocking
- Conferencing
- Voicemail and fax
- Caller ID display
- Online management
- Mobile app, and more.
Pricing: Buy Kall8’s phone numbers from $10/month to $98/month plus an additional per-minute rate. You can pay annually and save 20%. Additionally, there’s a setup fee as well.
Switch to United World Telecom
United World Telecom is one of the top TollFreeForwarding alternatives. While both companies provide comparable services, it’s important to choose the one that aligns with your business’ specific requirements. You can take a look at our customer stories to see how our services have helped businesses in the past. Alternatively, you can connect with us to learn more about how we can help your business upgrade its phone system effortlessly.
Call us today at +1 (561) 908-6171 or chat with our experts online!
