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About: Luke Genoyer
Bio: Luke Genoyer writes about cloud communications, IP telephony, contact centers, and more. He has extensive telecommunications and business experience throughout the United States, Europe, and Asia. He graduated from Penn State University and attended Pine Crest School in Fort Lauderdale, Florida. He grew up in South Florida.
Posts by Luke Genoyer:
Interactive Voice Response: Definition and Benefits
Posted on: 22 May 2020
In this guide, you will learn everything there is to know about an Interactive Voice Response (IVR system). What is Interactive Voice Response? How Does IVR Work? Common IVR Applications …Read More »
What is an International Toll Free Number (ITFN)?
Posted on: 19 May 2020
In this guide, we share everything there is to know about international toll free numbers. What is an International Toll Free Number? ITFN Versus ITFS Types of International Toll Free …Read More »
What is Direct Inward Dialing (DID)?
Posted on: 15 May 2020
This post shares information about direct inward dialing from over twenty years of telecommunications experience. What is Direct Inward Dialing? How Does DID Work? What is a DID Number? Top …Read More »
What is a Call Page? Call Now Buttons Explained
Posted on: 12 May 2020
Have you ever visited a website, browsed their awesome services, then left because you couldn’t get a hold of them over the phone? In this guide, we talk about how …Read More »