Our Authors
About: Meryl D'Sa-Wilson
Bio: Meryl D’Sa-Wilson is a writer and content strategist with over 10 years experience. She writes about business trends, travel, marketing, behavioral health, recruitment, remote working, technology, and communications. She is currently the Digital Marketing Manager at Global Call Forwarding, a global provider of local and toll-free numbers. You can reach her on LinkedIn.
Posts by Meryl D'Sa-Wilson:
5 Reasons to Change Your Business Phone Service
Posted on: 03 Nov 2021
Is your business phone service giving you the communication support you need? Does your team have the right tools needed to perform efficiently on calls? Are you shattering your pockets …Read More »
How to Save Money on Your Business Phone System
Posted on: 02 Nov 2021
Now is not the time to make do with business communication tools and services that are subpar. Customers are interacting with businesses more than ever since the pandemic. Lockdowns led …Read More »
Improve CX with These 6 Cloud Contact Center Innovations
Posted on: 27 Oct 2021
More and more contact and call centers are switching to the cloud. And businesses with multiple communication channels and high call volumes are using cloud communication solutions to streamline their …Read More »
Migrating from ISDN to SIP
Posted on: 31 Aug 2021
Has your business considered upgrading its legacy ISDN phone system to gain new features and capabilities? Then, you must consider an ISDN to SIP migration. SIP trunking is cost-effective and …Read More »
What Equipment is Needed for VoIP?
Posted on: 19 Aug 2021
To get the most out of your VoIP phone system, you need the right VoIP equipment to support your business communication needs. While most newcomers consider VoIP to be expensive …Read More »
What is VoIP QoS and How to Set it Up?
Posted on: 19 Jul 2021
Are you noticing more dropped calls or jumbled audio during your business VoIP calls? While cloud phone services can be much superior to traditional phone services, they cannot guarantee high-quality …Read More »
9 Ways to Minimize VoIP System Downtime
Posted on: 29 Jun 2021
One of the top benefits of using VoIP for business communication is that these systems are reliable. With proper redundancy, you can ensure that if your phone system incurs an …Read More »
How to Go Green with Cloud Communications
Posted on: 21 Jun 2021
More and more businesses are looking for efficient and cost-effective ways to cut down negative environmental impacts and make their businesses more green. One way your business can become more …Read More »
15 Critical IT Security Policies to Be Aware of
Posted on: 17 Jun 2021
IT security policies are the backbone of all procedures within an organization. Without the right policies laid out ahead of time, your business may be left open to security attacks …Read More »