Our Authors
About: Miguel Isabal
Bio: Miguel is a sales professional who has worked in the telecom industry for more than 20 years. He has extensive experience managing relationships with enterprise-level accounts.
Posts by Miguel Isabal:
Why VoIP is a Good Fit for Distributed Teams
Posted on: 29 Sep 2020
Need a business communication solution for distributed teams and remote working? Voice over IP or a VoIP phone system can be a great fit for your distributed teams. It can …Read More »
Everything You Need to Know About Line Hunting
Posted on: 25 Sep 2020
Need to find a better solution for your customer service woes? Line hunting can help you offer faster and more reliable customer support. Here is everything you need to know …Read More »
What Is VoIP Integration and How Can it Empower Your Business?
Posted on: 24 Sep 2020
VoIP integrations enable businesses to enhance their phone system. These types of voice over IP integrations help teams offer a better customer experience and improve workplace productivity. In this article, …Read More »
Call Analytics: What Are They and How to Use Them?
Posted on: 22 Sep 2020
To execute smart marketing strategies that will increase your business’ visibility and awareness, marketers need to know what exactly your target audience wants and how to best appeal to them. …Read More »
Hosted Call Recording: Top 7 Benefits
Posted on: 16 Sep 2020
Hosted call recording can help you improve productivity and efficiency in the office. You can also use the system to conduct quality assurance and performance analysis. Here are the top …Read More »
6 Reasons to Change Your Toll Free Number Provider
Posted on: 30 Jul 2020
Wondering if your toll free number provider is the best that’s out there? Here are 6 reasons you may want to consider switching your toll free number provider for a …Read More »
Local Numbers vs Toll Free Numbers: Which Does Your Business Need?
Posted on: 21 Jul 2020
A company’s business phone number is an important element of running a business. This is usually the first mode of contact between a customer or prospect and the company. Therefore, …Read More »
POTS: Plain Old Telephone Service Explained
Posted on: 14 Jul 2020
Wondering what POTS or plain old telephone service entails and whether that is the best phone service for your business? Look no further. Here we explain how plain old telephone …Read More »
What is the Difference Between VoIP and PSTN?
Posted on: 08 Jun 2020
Choosing a business phone system for your communication needs is an important step in developing strong customer relationships. It can be hard to choose the right business phone system, unless …Read More »