Whether you’re expanding into the Canadian market, optimizing customer interactions, or ensuring seamless internal communication, selecting the right Canada virtual phone number provider is crucial.
Not all virtual phone services offer the same level of call quality, reliability, and advanced features. The right virtual number provider should integrate smoothly with your existing IT infrastructure, support global sales and customer service operations, and deliver enterprise-grade reliability and flexibility.
In this comparison of Canada virtual phone number providers, we’ll go over:
- Types of Canada Virtual Numbers
- How to Choose a Reliable Canada Phone Number Provider
- 8 Best Virtual Phone Number Providers in Canada: Comparison
Types of Canada Virtual Numbers
When expanding your business to Canada, choosing the right phone number type that corresponds with your business targets is essential. Whether your company focuses on local customers or wants to provide toll-free support, there is a number type that is the appropriate virtual number for you. Here’s an overview of the most common types of Canada numbers:
Toll-Free Number: Toll-free numbers in Canada let customers call your business without paying. These numbers are perfect for sales and customer service phone lines as they encourage more calls from customers. Canada toll-free numbers are easy for customers to remember and help businesses increase credibility and customer trust.
Canada toll-free number format: 1 (800) xxx-xxxx.
Geographic Number: Geographic numbers are associated with specific Canadian cities and have local area codes like (587) for Banff, Alberta or (416) for Toronto, Ontario. They are ideal for companies building a regional presence and targeting local audiences as they are cost-effective and improve your local marketing strategy.
Canada local number format: +1 (587) xxx-xxxx.
We also offer Local 2-Way Voice numbers for Canada that support both inbound and outbound calling.
How to Choose a Reliable Canada Phone Number Provider
Choosing the best Canada virtual number provider is vital for ensuring smooth customer service. To make an informed choice, consider the following:
1. Identify Your Company’s Requirements: Think about the purpose of the number: for sales, customer service, or local marketing. Decide if you require a local or toll-free number.
2. Look for Advanced Features: Seek calling features that offer value, including call forwarding, customized voicemail, call tracking and analytics, call recording, IVR, call transcriptions, and many others. These features will help improve caller experience and customer interactions.
3. Evaluate Reliability and Coverage: Select a provider like United World Telecom with an excellent track record of reliable support and steady uptime. Ensure they have broad coverage throughout Canada, including accessing several area codes for geographic numbers.
4. Check the Quality of Customer Support: A trustworthy provider offers live chat, email, and phone help 24/7. Verify their expertise and responsiveness to ensure you’ll get help when needed.
5. Evaluate the Budget and Pricing: Ensure your new provider meets your budget requirements. Seek out transparent prices with no additional costs, and look for flexible payment options, if applicable.
6. Browse through Testimonials and Reviews: Check customer recommendations and reviews to learn about the companies’ experiences working with the provider. Positive reviews always indicate a reliable and effective business.
8 Virtual Phone Number Providers in Canada
With a trustworthy provider, you can interact with customers reliably, project a more professional image, and use advanced features to handle calls effectively. We’ve put together a list of the top 8 best virtual phone number providers in Canada, describing their features, offerings, and costs (as of the date of publishing), following your company’s requirements:
1. United World Telecom
United World Telecom is a global leader in business voice solutions, offering reliable virtual phone numbers and advanced call management tools for organizations of all sizes. Established in 1996, the company has almost three decades of experience delivering high-quality international voice services to businesses in more than 160 countries.
Known for its enterprise-grade reliability, 24/7 customer support, and flexible plans, United World Telecom enables businesses to build a strong local presence in Canada and beyond.
Virtual Number Plans:
Canada virtual phone number plans start at $7.95/month (CAD 11.40/month). These phone numbers’ costs, however, may differ based on many factors, including:
- Number type (local, toll-free, mobile)
- Premium features selected
- Usage volume and plan tier
- Call destination and per-minute charges
- Plan type
Features:
United World Telecom offers several features designed to improve business communication. These features are adaptable to your company’s requirements, ensuring smooth connectivity and enhanced customer service:
- International Call Forwarding
- Call Recording
- Cloud IVR
- Time of Day Routing
- Caller ID Management
- Softphone
- AI Insights
- Location-Based Routing
- CRM Integrations, and more.
2. Global Call Forwarding
Global Call Forwarding is a trusted provider of international virtual phone numbers and business voice solutions. Since 2007, the company has specialized in helping businesses expand globally by offering local, toll-free, and international numbers in over 160 countries—including extensive coverage throughout Canada.
Known for its intuitive platform and scalable plans, Global Call Forwarding supports businesses with cloud telephony solutions that enhance flexibility and responsiveness.
Virtual Number Plans:
The cost of Canada virtual phone numbers starts at $7.95 (CAD 11.40) per month.
Features:
Global Call Forwarding includes a comprehensive feature set designed to support high-performance business communication:
- Voicemail and Voicemail Transcription
- Advanced Call Routing
- Time-Based Routing
- Interactive Voice Response (IVR)
- Canada SIP Trunks
- Outbound Calling with Local Caller ID
- Call Recording, and more.
3. Intermedia Unite
Intermedia Unite is a unified communications platform that offers VoIP phone systems, video conferencing, chat, and file sharing. As part of its cloud PBX solution, Intermedia provides Canadian business numbers, although the platform is geared more toward all-in-one communication rather than virtual number services specifically.
Intermedia is best suited for companies looking to centralize communications, though its offering may be more comprehensive than necessary for businesses that just need inbound virtual number capabilities or international call forwarding.
Virtual Number Plans:
Intermedia Unite’s pricing plans begin at $22.99 (CAD 33.08) per month and can go up to $32.99 (CAD 47.47) monthly, including additional pro plans.
Features:
- Intermedia Unite offers an array of features, including:
- Video Conferencing and Screen Sharing
- File Backup and Sharing
- Call Management
- Integrated Collaboration Tools with Salesforce, Microsoft, and many others.
4. GoToConnect
GoTo Connect is a cloud-based VoIP service from the GoTo (formerly LogMeIn) suite of business tools. It combines phone, meeting, and messaging services into one platform. Designed primarily for small to mid-sized businesses, GoTo Connect offers Canadian virtual numbers alongside its broader Unified Communications as a Service (UCaaS) offering.
While the platform is easy to use and integrates with other GoTo products, it may be more suited for businesses looking for a full UCaaS suite rather than just virtual phone numbers or international call forwarding capabilities. Those focused purely on virtual number services may find more flexibility with specialized providers.
Virtual Number Plans:
GoTo Connect offers three monthly pricing plans: $26 (CAD 33), $34 (CAD 46), and $80 (CAD 103).
Features:
They offer numerous features, which are as follows:
- AI Optimization
- Screen Sharing
- Virtual Fax
- Call Management
- International Calling
- Call Transfering
- VoIP Calling Apps
- Voicemail
5. FlyNumber
FlyNumber is a budget-friendly provider of virtual phone numbers, including Canadian local and toll-free options. It’s designed for individuals and small businesses that need a basic, no-frills solution for receiving international calls or establishing a local presence.
However, you must use a third-party Internet Telephony Service Provider (ITSP) if you require advanced calling features or the ability to connect your IP phone or landline. Due to FlyNumber’s internal constraints on incoming calls, conference calling is restricted to two callers and faxing is also unavailable. While affordable, FlyNumber offers limited advanced features and may not scale well for larger business needs or complex call management requirements.
Virtual Number Plans:
FlyNumber’s virtual phone number pricing start at $2.95 (CAD 4.25) monthly.
Features:
FlyNumber comes with the following features:
- Pay-as-you-go Pricing
- VoIP Solution
- Basic Call Forwarding
- SMS/Text Messages
- IVR
- Time-Based Routing
6. iPlum
iPlum is a mobile-focused VoIP solution that offers virtual phone numbers in Canada and other countries, primarily through an app-based platform. It’s tailored for professionals and small teams that need a second business line on their mobile devices.
iPlum is a good fit for freelancers, consultants, and small business owners who want a portable business number, though it may not meet the needs of enterprises seeking a full-featured virtual phone system.
Virtual Number Plans:
iPlum has three per-user pricing plans: $8.99 (CAD 12.94), $14.99 (CAD 21.57), and $19.99 (CAD 28.77).
Features:
iPlum has a wide range of features:
- Second-Line Calling via Mobile App
- Calling and Texting
- Call Recording
- Voicemail Transcriptions
- Auto-Attendant/IVR
7. Telus
Telus is one of Canada’s largest telecom companies, offering a range of phone, internet, and mobile services. Its business phone services include virtual numbers, VoIP, and unified communications options primarily bundled with other services.
Telus offers strong infrastructure and nationwide support, but its business phone solutions may be more costly or complex than needed for small businesses seeking only virtual number functionality.
Virtual Number Plans:
The pricing plan of Telus starts at $25 (C$ 35.98) per month.
Features:
Telus comes up with a variety of features, such as:
- Call Display (Inbound Number)
- Call Logs
- Integrated Mobile Apps
- Multi Level IVR
- Audio Conferencing
- Video Conferencing
- Automatic Call Recording
- Bundled Mobile and Internet Options, and more.
8. Rogers Communications
Rogers Communications, another major Canadian telecom provider, offers business phone services as part of its broader suite of communication and connectivity solutions. Virtual and toll-free numbers are available, generally within a broader VoIP or hosted PBX package.
Rogers is a suitable option for businesses already using its network infrastructure, but may not offer the flexibility or international reach of providers focused solely on virtual number services.
Virtual Number Plans:
Rogers Communications’s basic pricing plan starts at $26.00 (CAD 37.41) per month and can go up to $34.95 (CAD 50.29).
Features:
The features are as follows:
- VoIP-Based Calling
- Call Forwarding
- Conference Calling
- Cloud-Based Integrations
Get Canada Virtual Phone Numbers Now!
Choosing the right virtual phone number provider in Canada depends on your business’s size, goals, and communication needs. Whether you’re a startup looking for an affordable second line, a growing company needing advanced call routing, or an international business expanding into the Canadian market, there’s a solution that fits.
Entering the Canadian market gives you access to a thriving and innovative economy. You can start exploring with a local number and virtual presence and then use a virtual number to test your products and services in Canada.
As a leader in international telecommunications, United World Telecom is ready to help you realize the potential of the Canadian market with our reliable services, advanced features, and affordable pricing plans.
Are you aiming to expand in Canada? Contact United World Telecom, and we’ll help you flourish! Ask for a demo or chat with us online right now!