Founded in 1989, ScienceSoft is a provider of IT consulting services, custom software development, and cybersecurity solutions. Their service portfolio covers an entire software development lifecycle and meets varied business needs.
As such, they’ve worked with notable clients such as Saudi Aramco, Rakuten Viber, eBay, and NASA, and even built Viber, a mobile communication app. And they can provide these highly reliable services by partnering with Microsoft, Oracle, AWS, Adobe, Salesforce, and IBM.
They’ve been included in Clutch’s List of Top 100 Global Companies, and the Financial Times’ 2022 List of The Americas’ Fastest Growing Companies.
As a global business, ScienceSoft has headquarters in the US but operates internationally across North American, European, and Gulf regions.
Their marketing team is responsible for generating sales calls from potential clients in the Middle East. So, they needed a high-quality call forwarding service to forward incoming calls to their centralized marketing department outside the UAE.
Executive Director, Dimitry Viazmin heard about United World Telecom from another company in the UAE that has been successfully using our services. We offer phone numbers and phone service in many countries across the globe, including hard-to-reach countries.
We provide them with a UAE National Number, now listed on their Contact Us page. They use this number to receive local calls from customers in the Gulf Cooperation Council region.
“High-quality service with good flexibility to support different business models.” —Dimitry Viazmin, Executive Director, ScienceSoft
Since implemented, ScienceSoft has found that our call forwarding service quality is high. Their marketing team has also provided positive feedback, and they look forward to implementing similar solutions for other regions in the future.
An advanced suite of included and premium features to reliably power your business communication.
CRM Integrations
Hosted Call Recording
Time of Day Routing
IVR (Auto Attendant)
Call Transcription
Local Ringback Tones
Simultaneous Ringing
Fax to Email
GCF Softphone
Rollover Minutes
Failover Routing
Virtual Voicemail
Custom Reports
Outbound Calling
Sequential Routing
Black / White Lists
Service quality and customer experience are our top priorities.
