As your business expands globally, building a local connection is key to gaining and retaining customer trust. United World Telecom understands this and offers cloud telephony solutions to help you establish a local presence in your target markets. With our local presence functionality, your business can:
- Communicate globally using local caller IDs
- Make international outbound calls using recognizable local phone numbers
- Increase response and callback rates from international clientele
- Improve business visibility in multiple countries
What is Local Presence from United World Telecom?
Our Local Presence functionality enables your business to use country-specific local caller IDs when making outbound calls. This caller ID management feature ensures that when your business places outbound calls, they resonate with a local touch, regardless of your actual location.
When calling international numbers, simply set your outbound caller ID to display the local number you want. This way, you can create a local presence without a physical presence.
This feature works alongside our Outbound Calling solution and with your local phone numbers.
Why Local Presence?
How can your business benefit from local caller ID management and local presence? Here are some key advantages:
Increased response rates: Customers are more likely to answer calls from familiar, local numbers, fostering trust from the first ring.
Improved customer experience: Personalize your outreach by displaying a local number to your recipients.
Cost-effective global coverage: Get local phone numbers for target countries at competitive rates. Plus, reduce overhead and multi-office costs by expanding virtually.
Scalable global expansion: Enter new markets without the need to open multiple offices; operate globally while maintaining a local feel.
Centralized call management: Manage global operations from anywhere, saving time and resources.
Local Caller ID Management: Use Cases
From sales outreach to market research, using local caller IDs can help your business at different customer touchpoints!
Sales and Marketing: Boost your outbound international sales and outreach with local numbers that increase response rates and engagement.
Customer Support: Provide support from anywhere in the world while maintaining a local appearance and forwarding incoming calls to your main location.
Regional Service: Set up regional or remote service centers to provide support in local time zones and languages.
Marketing Campaigns: Track the performance and effectiveness of different marketing campaigns and channels by assigning numbers to target regions.
New Market Research: Conduct surveys and research with a local caller ID, obtaining more accurate insights from specific regions.
Why Choose United World Telecom
United World Telecom offers a comprehensive inbound and outbound calling solution for businesses expanding their global reach. With us, you get:
- Vast inventory of local numbers across numerous countries and cities worldwide, making it easy to establish a local presence in your target markets.
- Hassle-free setup by smoothly integrating our service with your existing business phone systems.
- User-friendly and high-quality cloud phone service where you can effortlessly manage different caller IDs.
- Access to our UWT softphone to make and receive calls from any device and location.
- Full suite of advanced call management features including IVR manager, call routing, voicemail transcription, and more.
- Detailed call records to monitor call traffic and usage of all your phone lines.
Get Local Presence and Outbound Calling
To use our local caller ID management feature, you will need an Outbound Calling plan and local phone numbers with us.
Once you have our Outbound Calling service activated and added your target local phone numbers, you can easily set up outbound caller IDs through our control panel or our softphone:
- Log in to your control panel and go to your Outbound Calling.
- Choose the Outbound Calling line where you want to configure the caller ID setting.
- Click on Settings.
- Under Outgoing Caller ID, choose the Country and Lines (phone number) that you want displayed.
- Click Save Settings and start making local calls with your desired local ID!
Establish a Local Presence with United World Telecom
United World Telecom is not just a service provider; we’re your partner in global expansion. With our Local Presence feature, your business can transcend geographical boundaries, ensuring that every call you make fosters a stronger, more local connection with your customers. Offer a more personalized and effective global communication strategy today.
Chat with us online or call us at +1 (561) 908-6171 to ask us about our outbound calling solutions and local 2-way numbers.