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LiveAgent Integration with United World Telecom

Build a communication powerhouse by linking United World Telecom with LiveAgent.

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Using United World Telecom and LiveAgent Together

Add global voice telephony to your core business applications with our PBX, CRM, and help desk integrations.

With the LiveAgent integration, your teams can improve productivity and efficiency by comfortably managing all business communications in one place!

Integrate seamlessly and communicate globally today!
  • International calling — connect with customers using local caller IDs
  • Advanced calling features — click-to-dial, data sync, and more
  • Call logs and activity — track customer interactions and agent performance
  • Easy deployment — plug-in solution, no coding or developers needed
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Features for Sales Teams

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Click-to-Call

Place calls directly from the CRM

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Data Synchronization

Automatically link information between both platforms

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Integrated Contacts

Sync, search, and filter through business contacts

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Use screen “pops” to prepare for incoming calls

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Call Recording

Review conversations and customer interactions with an inbound and outbound call recording software.

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Call Logging

Add call notes like customer details, interaction summary, etc

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How to Get the LiveAgent Integration?

All you need to get started and use the LiveAgent help desk integration is:

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Instant Calling Through your CRM

With clickable links next to phone numbers in LiveAgent, teams can quickly call customers from within CRM pages. With click-to-dial, prioritize agent time and efficiency to boost sales engagement and offer responsive customer support.

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Optimized Call Management

Save time by using our softphone in LiveAgent. Access synced contacts, call notes, and call activity for a detailed view of customer interactions and agent performance. Use advanced routing strategies and local caller IDs to improve call handling.

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Global Coverage with Local Presence

Enter target global markets and connect with prospective customers cost-effectively with international phone numbers from 150+ countries. View available countries and phone number types on our Country Coverage page.

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Feature-Rich Telephony

Build a phone service that meets your business communication needs with our wide range of advanced features. Manage your call flows with our IVR builder, set custom call routing strategies, use ring groups to maximize reliable service, and more.

Featured Content

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How to Set Up LiveAgent Integration

Setup

See how easy it is to set up the LiveAgent integration with this guide.guide.

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What is Click-to-Call?

Blog

Place calls by simply clicking on a phone number or call button.

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Caller ID Management

Feature

Manage your outgoing local caller ID and improve response rates.

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Follow the Sun Support

Resource

Offer 24/7 customer support no matter where your teams are located.

Get a free consultation with a business phone system specialist.

Reach out and a United World Telecom expert will get back with you shortly.

Contact Us

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Experience unmatched expertise and support from leaders in the industry.

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Phone numbers available across the globe.

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