With our Microsoft Teams Calling integration, your business can improve productivity and efficiency by comfortably managing all business communications in one place!
Integrate seamlessly and communicate globally today!
International calling — connect with customers using high-quality routes and local caller IDs
Advanced calling features — click-to-dial, data sync, call records and more
Call logs and activity — track customer interactions and team performance
Easy deployment — plug-in solution, no coding or developers needed
Features for Optimized Communications Within Microsoft Teams
Click-to-Call
Place calls directly from MS Teams
Call Logging
Add call notes like customer details, interaction summary, etc
Call Recording
Record and review conversations and customer interactions
Call Transcription
Transcribe incoming and outgoing voice calls
Voicemail
Access voicemails on-the-go by forwarding to email
Integrated Contacts
Create, search, and filter through business contacts
How to Get the MS Teams Phone Integration?
All you need to get started and use our MS Teams Calling integration is:
With clickable links next to phone numbers in Microsoft Teams, teams can quickly call customers by connecting our Softphone to Teams. With click-to-dial, prioritize agent time and efficiency to boost sales engagement and offer responsive customer support.
Optimized Call Management
Access synced contacts, call notes, transcripts, and call activity for a detailed view of customer interactions and agent performance. Use advanced routing strategies and local caller IDs to improve call handling and performance.
Global Coverage with Local Presence
Bring your own carrier to Microsoft Teams. Enter target global markets and connect with prospective customers cost-effectively by adding international phone numbers from 150+ countries to Teams. View available countries and phone number types on our Country Coverage page.
Feature-Rich Telephony for MS Teams
Build a Microsoft Teams Phone solution that meets your business communication needs with our wide range of advanced features. Manage your call flows with our IVR builder, set custom call routing strategies, use ring groups to maximize reliable service, and more.
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