How to Get the Zoho CRM Softphone Integration?
All you need to get started and use the Zoho CRM Softphone integration is:
- United World Telecom Outbound Calling plan — Basic or higher
- Zoho CRM subscription
- UWT softphone app — download for free from the Microsoft Store (optional)
- Click-to-Dial Chrome extension — from the Chrome web store (optional)
- Zoho Data Sync integration and Zoho CRM Softphone integration activated via the UWT control panel.
You can also get the softphone integration from Zoho Marketplace.
Instant Calling within Zoho CRM
With clickable links next to phone numbers in Zoho CRM, teams can quickly call customers from within CRM pages. With click-to-dial, maximize agent time and efficiency to boost engagement and offer responsive sales support.
Optimized Call Management
Save time by using our softphone in Zoho CRM. Access synced contacts, call notes, and call activity for a detailed view of customer interactions and agent performance. Use advanced routing strategies to improve call handling and local caller IDs to improve response rates.
Global Coverage with Local Presence
Enter target global markets and connect with prospective customers cost-effectively with international phone numbers from 150+ countries. View available countries and phone number types on our Country Coverage page.
Feature-Rich Telephony for Zoho CRM
With our wide range of advanced features, you can build a phone service that meets your business communication needs. Manage your call flows with our IVR builder, set custom call routing strategies, use ring groups to offer reliable support, and more.
