If you are planning to grow your business but are worried about increasing costs, then you may want to consider using DID numbers. Here we will discuss the top 5 ways direct inward dialing can benefit businesses using the service. Read on to learn more.
Top 5 Benefits of DID Numbers
DID enables incoming callers to directly dial in to a phone extension without the assistance of a live operator or voice response menu. The technology uses internet protocols to route voice calls to an end destination which can be located anywhere in the world. This enables businesses to scale their existing phone systems and expand across international borders.
Highly regarded institutions like MIT use this technology to connect outside callers with their telephone network. It is the preferred choice when an organization needs to offer unique contact phone numbers for each department or employee. It’s also possible to forward multiple DID phone numbers to a single destination.
So, what are the top 5 benefits of DID numbers?
1. Scalability
Direct inward dialing doesn’t require any additional hardware, making it one of the best technologies for businesses that are looking to expand. DID numbers are, however, a limited resource and somewhat expensive due to the scalability benefits they offer.
Any small business could have several direct phone numbers for each department. Many businesses will also assign direct dial in numbers to their employees. Scalability is the number one benefit of using DID numbers. There is no limit to the amount of numbers that you can have.
2. International Expansion
International expansion is the second benefit of DID numbers. Because these are virtual numbers, the end user doesn’t have to have a physical presence in the country where the phone number originates. You could get a DID number from most of the 195 countries in the world. These numbers can forward calls internationally to destinations anywhere in the world.
There are very few barriers in order for businesses to start expanding into foreign countries. Thanks to direct inward dialing, even small and medium-sized business can expand into lucrative international markets.
3. Call Tracking
The third benefit of using DID numbers is the ability to track calls. Have you ever wondered whether your marketing efforts are paying off?
By assigning unique DIDs to each campaign, marketers would be able to calculate their return on investment. This information helps with budget allocation and quality assurance. In addition, DID numbers could be used by upper management to track employees’ productivity on the phones. There are downloadable call detail reports that could track each phone call to and from your business.
4. Maintain a Well-Connected Office System
The fourth benefit of DID numbers is the ability to connect with other people in your office. For example, your business can have unique phone numbers for different departments or teams. In other words, each major department has a direct number that customers can connect to. You can assign DIDs to sales, marketing, accounting, and all other departments as needed. Furthermore, you can even choose to assign these numbers to specific employees as well, depending on the needs of your business.
5. A Cost-Effective Communication Solution
There is no extra hardware or setup costs in order to get started. And since DIDs can forward calls internationally, it can help you expand geographically without the need to relocate, set up remote offices, or even pay high international calling rates. You only pay what your subscription entails, which makes your monthly bill predictable and budget-friendly. Essentially, DID numbers are a lean solution for international communication.
DID Numbers from United World Telecom
DID numbers can boost your business by providing you with the tools to operate a well-connected office. To get DIDs, call us at 1 (877) 898 8646.