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Tag: toll free numbers

Customer Support vs. Customer Success: What is the Difference?

Posted on by Meryl D'Sa-Wilson

Source: DepositPhotos.com - Lic#31199495 ID#27446420

Often used interchangeably, customer support and customer success are actually two separate business functions. And because they are different, they require different skill sets and strategies. Here we will look at the difference between these two customer-centric services.

Customer Support vs Customer Success

It is no secret that both customer support and customer success are essential to the successful running of a business. These services are aimed towards providing support and care to customers so that your product can help them achieve their target or goals. However, how do you decide which one is more important for the purposes of your brand and product?

Customer Support

Customer support is when your support team assists a customer in solving a problem they face while interacting with your product or service. For example, they are having trouble logging into their control panel or a piece is missing or they cannot renew their service, and so on. The transaction is begun and ended by the customer and is meant to solve immediate problems.

Speed and expertise are important factors in providing good customer support. Customers, usually panicking about their issue, want it resolved quickly and by someone who knows what they are doing. The main goal should be solving the problem during the first call itself.

It is, therefore, a reactive service. In other words, the customer has a question or issue with your product and the rep reacts to it with the attempt to resolve it. This means that customer support reps have to be on it as soon as a problem arises and follow-through until it is resolved. Because of this, this service by itself can get you and your customers only so far.

Customer support teams use toll free business numbers to handle large incoming call volumes making use of features like call forwarding and call recording. These features help with call tracking efforts by providing necessary information about call activity. Customer support metrics measure the speed and quality of the service received. Call recording, on the other hand, also offers a chance to review past calls and interactions.

Customer Success

Customer success, on the other hand, is initiated not by the customer but by the business. It attempts to provide the customer with the necessary tools and information that they may not even know they need. Some tactics include upselling and cross-selling, suggesting other products and services, upgrades, etc. The point of offering these tools is to bring the customer closer to their goal and to make the journey easier.

Customer success, therefore, takes a more proactive approach. It involves helping customers during the process; not after the fact. Offering strong customer success includes:

  • Developing and building strong relationships with customers
  • Understanding customers’ needs and their goals
  • Taking important metrics into account
  • Assisting customers in achieving their goals
  • Enabling the implementation of your products

One way to think about it is that with customer success the business and the customers are working together as partners trying to achieve long-term goals.

Customer success teams also can make use of toll free numbers or local business numbers to stay in contact with customers in different states and countries. Subscribing to a virtual phone service offering such numbers can also provide teams with metrics used to measure customer success through such aspects as customer retention rates and through call tracking strategies.

Which is Right for You?

Depending on what services you offer, you can choose to have either a customer support team or a customer success team. However, the recommendation is to have both. With both customer success and support, you can provide all of your customers with the assistance they need. Customer success can often build on customer support to ensure the problems and issues don’t occur again.

Choosing the Right Provider for Your Customer Care Team

United World Telecom offers cloud-based communication tools and features that can support and enhance your customer relations. Find out how we can help by talking to an expert.

Making Outbound Calls from a Toll Free Number

Posted on by Meryl D'Sa-Wilson

Source: DepositPhotos.com - Lic#168593172 ID#27446420

Toll free numbers combined with outbound calling can greatly improve a company’s sales and customer retention rates. Businesses with a high outgoing call rate should, therefore, consider outbound sales strategies. So, how do you make outbound calls with a toll free number?

Outbound Calling: Purpose

Outbound calling is a communication service, mostly used by call centers and appointment setting services, to call customers or prospects on behalf of a corporation. Such calls are made to generate sales, conduct market research, provide customer care, and more. Outbound calling can, therefore, give you ways to attract new customers while also taking care of existing customers. Most businesses use outbound calling to:

  • Welcome new customers
  • Verify new accounts or purchases
  • Follow-up calls
  • Set appointments and make reservations
  • Send reminders for payments or appointments
  • Increase brand awareness
  • Research the market
  • Gather feedback, and more.

You can either outsource your outbound calling needs to centers designed for this service or take care of such calls inhouse. For the latter, you will need a reliable phone service that supports outbound calling while providing good call quality and additional communication tools like call forwarding, outbound IVR, etc. A virtual phone service offering these solutions may, therefore, be the ideal choice for an office phone system.

outbound toll free
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Benefits of Getting a Toll Free Number

You’ll notice that large corporations and established enterprises will have a toll free number as their contact number. This is because toll free numbers are free to call as they charge the receiver instead of the caller. And so, individuals usually prefer calling a toll free number as they know that these numbers don’t charge extra for calling.

And so, getting a toll free business number will place your company alongside other large, famous ones. This will present your company as a professional one. Additionally, customers will appreciate this as it provides them with a quick and easy way to contact you. More importantly, when receiving a call from a toll free number, they will know that the call is likely coming from an established enterprise. Chances of them answering a toll free number is higher than a random, unknown number.

Customizable Caller IDs

Companies that have more than 50% of their calls going out to customers can benefit from an outbound calling service. United World Telecom’s Outbound Calling service lets you make local and international calls at reasonable rates. In fact, you can purchase a variety of virtual numbers that are toll free, local, and international, and then customize your caller ID to display one of these numbers. And so, you switch up your caller ID depending on where you are calling and if you want to seem like a local or national business.

Make Outbound Calls With United World Telecom

To get outbound calling, you first need to purchase virtual numbers from a toll free forwarding service or virtual phone number provider. You can quickly sign up for a business toll free number on the United World Telecom homepage. Select the desired number type and prefix, and enter the destination number; this is where you want your calls forwarded to.

Then, choose a phone plan and add Outbound Calling to the plan. With United World Telecom, you can also add Call Recording to record up to 100% of outgoing calls. This is a great feature to use for quality assurance and compliance purposes.

Once you complete your purchase, you will have a toll free number service ready for use. You can then open your control panel and navigate to the Outbound Calling tab to start making outbound calls. Here, you will also have the option to change your caller ID. Start making outgoing calls and generate new leads and sales with your toll free number.

Attract More Customers with a Toll Free Number

Maintain a professional company image and upgrade your cold-calling and customer retention strategies with outbound calling and toll free numbers from United World Telecom. We offer business numbers in more than 160+ countries, so we can assist you in reaching clients all over the world. Sign up today or contact United World Telecom at 1 (877) 898 8646 for more information.

Purchase Mauritius Toll Free Numbers, Available Now!

Posted on by Meryl D'Sa-Wilson

Source: DepositPhotos.com - Lic#38345705 ID#27446420

Want to take your business to the island nation of Mauritius in the Indian Ocean? With Mauritius toll free numbers, you can now connect with significant businesses, contacts, and customers here and grow your business.

Mauritius Toll Free Numbers

In order to expand and grow a business, it is important to take steps towards gaining new and loyal clients and driving up sales. To do this, you need to have a good business plan and effective marketing strategies. But you also must consider ways of improving your existing customer base. And you need to provide reliable methods for customers to contact you. Think: which new markets and demographics can you target? And how can you provide easy communication channels that won’t increase expenses on your end or your callers’? Toll free numbers can help with that.

Can a Toll Free Number Help Your Business?

Mauritius toll free numbers open a new way to interact with contacts and consumers in Mauritius at inexpensive rates. Customers are not charged for calling a business with a toll free number, which incentivizes them to call. And furthermore, you can take advantage of other features that come with virtual phone numbers. These features help establish your business as a professional one that cares for its customers. For example, some of the features that United World Telecom offers include the following:

  • Call Transfer: Transfer calls with a pre-programmed digit sequence arranged by the account owner.
  • Customized Greeting: Create greetings for incoming callers to let them know about your business.
  • Advanced Interactive Voice Response (IVR) and Extensions: Design an automated greeting system that receives incoming calls. It can also direct callers to the right department through a menu.
  • Dedicated Account Managers: To ensure the service runs smoothly without any complications.
  • Fax to Email: Receive and forward faxes to your email.
  • Simultaneous Calling: This enables incoming calls to simultaneously ring on multiple phones, making sure no call goes missed.

Mauritius Business Scene

Mauritius is a country and island nation located in the Indian Ocean about 1,200 miles from the southeast coast of the African continent. Islands of Rodrigues, Mauritius, Agaléga and St. Brandon come under this country. Mauritius’ population is ethnically, religiously, and culturally diverse. And being a welfare state, it offers free universal healthcare and free education.

More importantly, this island boasts an innovation- and knowledge-driven economy. The most popular and successful industries in the country are information technology, telecommunications, healthcare, tourism, renewable energy, and hospitality. In fact, it has a strong reputation as an International Finance Centre with the presence of international corporate services, law firms, banks, and global investment. All of this makes this island an ideal location for foreign investment and business.

How to Get a Toll Free Number for Mauritius?

Purchasing a toll free number with United World Telecom is easy. Follow these steps to get Mauritius toll free numbers:

Step #1: Select “Toll Free Numbers” on the order menu on the United World Telecom homepage.

Step #2: Under “Select Your New Phone Number,” select “Mauritius (+230).” Then, select “Toll Free (mobile accessible)” for your Mauritius toll free number.

Step #3: Pick a number from the options available. Or, transfer your existing number.

Step #4: Enter a destination phone number to direct the calls under the “Forward Incoming Calls To” on the right.

Step #5: Review and select a plan ideal for your business purposes.

Step #6: Choose from a variety of add-ons available for your specific number. You can choose “Outbound Calling” to make international calls with caller ID override or “Call Recording” to record 100% of incoming and outgoing calls.

Step #7: Choose the type of account you want: Business or Personal. Enter the necessary contact and payment information. Then, read and accept the Terms and Conditions and complete your purchase.

Get Mauritius Toll Free Numbers With United World Telecom

Purchase Mauritius toll free numbers from United World Telecom with no set-up fees or contracts. Businesses can even make use of our free trial to test and see how our service can benefit internal and external communications. Improve visibility and reliability by becoming more accessible to your clients and investing in customer care. Sign up or talk to an expert today!

Lebanon Toll Free Numbers Now Available at United World Telecom

Posted on by Meryl D'Sa-Wilson

Source: DepositPhotos.com - Lic#141240730 ID#27446420

Looking to do business in Lebanon? United World Telecom announces Lebanon toll free numbers to help companies connect with contacts and clients in Lebanon at inexpensive calling rates. See how getting a Lebanon toll free number can benefit your business.

Lebanon Toll Free Numbers

For any enterprise to enter new markets, they must first develop a connection with the country. And one way to do so is through a mode of communication: phone numbers. With Lebanon toll free numbers, companies from across the world can open a channel of communication and make contacts in this new market. Lebanon toll free numbers are an inexpensive way to add Lebanon prospects to your list of clients.

Benefits and Features of Toll Free Numbers

Major corporations and businesses have toll free numbers. This is because toll free numbers charge the receiver instead of the caller, making them free for customers to call. With Lebanon toll free numbers, you provide customers an inexpensive and hassle-free way to reach you. Additionally, it makes it easy for your Lebanon contacts to stay in touch and communicate with you on a regular basis. Toll free numbers usually have a distinct two- or three-digit code at the beginning. Besides being free, callers have the option to call from any telephone device: smartphones, landlines, payphones.

United World Telecom offers virtual toll free numbers that route calls over the internet. This way, all your calls and communications are cloud-based. And these numbers can be connected to whatever line you want. Virtual numbers also come with a set of features that can improve the way customers interact with your business:

Business in Lebanon

Lebanon is a country in Western Asia and is surrounded by Israel, Syria, and Cyprus. Often referred to as the “Paris of the Middle East,” Lebanon has been attracting businesses and tourists for quite some time. It is situated in a strategic location at the center of the Middle East and the crossroads of the major continents Africa, Asia, and Europe. Because of this location and access to neighboring countries and economies, Lebanon has many diverse investment opportunities.

How to Get a Toll Free Number for Lebanon?

Step 1: Go to the United World Telecom homepage
On the homepage, using the drop-down menu, select “Toll Free Numbers.”

Step 2: Select your new phone number
Under “Select Your New Phone Number,” select the country “Lebanon (+961).” Then, from the options available, select “Toll Free” for your Lebanon toll free number type.

Step 3: Choose your number or port your existing number
Then, choose a number from the options available. You can also choose to port or transfer your existing number.

Step 4: Provide a destination phone number
Next, provide a destination phone number under the “Forward Incoming Calls To” on the right-hand side. This can be your home or office phone.

Step 5: Select your plan
Review the plans to see which is best suited for your business needs. Select whether you want a free business trial or you can go ahead and pay for a subscription plan.

Step 6: Select optional features
Below the payment plans, choose from a variety of add-ons available for your number, such as Call Recording, Outbound Calling, etc.

Step 7: Enter contact, account, and payment information
Choose account type: Business or Personal. Then, read and accept the Terms and Conditions and complete your purchase.

Get Lebanon Toll Free Numbers With United World Telecom

Corporations, call centers, and customer service companies seek toll free numbers because of their affordability and reach. If you want to boost your incoming call volume as well as tap into the Lebanon economy, consider getting a Lebanon toll free number. Call us at 1 (877) 898 8646 or sign up on our homepage and activate your new number today!

United World Telecom Releases Morocco Toll Free Numbers

Posted on by Meryl D'Sa-Wilson

Source: DepositPhotos.com - Lic#54590431 ID#27446420

United World Telecom now offers Morocco toll free numbers to businesses with customers in this North African country. This is a good opportunity for corporations that want to enter the Moroccan market and make new contacts without incurring international calling charges.

Morocco Toll Free Numbers

In this day and age, if you are not making the most of globalization and technology to grow your business, you will be left behind. Every company should attempt global expansion. And one way to expand without relocating or worrying about extra costs is by developing strong communication channels with new markets. With Morocco toll free numbers, companies can add Moroccan clients and prospects to their customer base.

Why Get a Toll Free Number For Your Business

Morocco toll free numbers will provide your Moroccan contacts an inexpensive way to get in touch with you. Toll free numbers are virtual numbers that charge the receiver instead of the caller. Giving your clients a free way to contact you shows initiative and concern for customer care. These clients are more likely to reach out to do business with you. Toll free numbers can build trust and reliability because they make you accessible, even if you are not in that specific area. And so, you can participate in Moroccan trade without having to move to the country physically.

Business in Morocco

Morocco is a country in the Maghreb region of North Africa and is officially known as the Kingdom of Morocco. To its north and west are the Mediterranean Sea and the Atlantic Ocean, respectively. Morocco shares its east border with Algeria and south border with the Western Sahara. Rabat is the capital of Morocco and the largest city is Casablanca. The population is a blend of different cultures and influences such as Arab, Sephardi Jews, Spanish, West African, and Berber.

Recently, Morocco has put in significant resources for large investments in sectors that are prime for growth and increased productivity. These sectors include electronics, aerospace, the automotive industry, renewable energy, and more, and have successfully attracted foreign investment. Mining, manufacturing, and construction are also popular sectors in this country.

How to Get a Toll Free Number for Morocco?

Getting and setting up a toll free number with United World Telecom is easy. Follow these steps to get Morocco toll free numbers:

Step 1: Select “Toll Free Numbers” on the United World Telecom homepage.

Step 2: Under “Select Your New Phone Number,” select the country “Morocco (+212).” Then, from “Please select a number type,” select “Toll Free (mobile accessible)” for your Morocco toll free number.

Step 3: Next, pick a number from the options available. Or, port or transfer your existing number.

Step 4: Enter a destination phone number, where you want to direct the calls, under the “Forward Incoming Calls To” on the right.

Step 5: Review the plans to see which is ideal for your business.

Step 6: Choose from a variety of add-ons available for your number below the payment plans. Consider adding “Outbound Calling” with the caller ID of numbers you purchased or “Call Recording” to record 100% of incoming and outgoing calls.

Step 7: Choose the type of account you want: Business or Personal. Enter contact and payment information. Then, read and accept the Terms and Conditions and complete your purchase.

Get Morocco Toll Free Numbers With United World Telecom

Toll free numbers provide a convenient way for prospective clients and customers to reach a company. And the easier you make it for them, the more they will appreciate doing business with you. If you plan to move your business to Morocco, getting a toll free number will prove useful in maintaining contacts. Sign up with United World Telecom today or call us at 1 (877) 898 8646 to learn more about how we can help you expand your business.

SaaS Startup Solutions for Every Niche

Posted on by Tom Senkus

Source: Depositphotos.com Lic#158415286 ID#109613038

Are you looking for SaaS startup solutions for your business? It seems that Software as a Service is becoming the go-to for budding entrepreneurs across all industries and niches. Every day, new companies emerge, boasting a lean, agile business model built on delivering scalable services for every purpose. However, there are many commonalities across SaaS startups giving new companies a competitive edge right out the gate. Similarly, one of these common elements is virtual phone numbers offered by service providers like United World Telecom.

Solutions for a Multitude of Businesses

It’s important to remember that SaaS is a very broad term that encompasses nearly every conceivable niche. Therefore, in this article, we will take a look at how United World Telecom can enhance your startup’s efforts with:

  • Virtual Offices/Locations
  • Social Media-Based Sales Conversions
  • Providing Customer Support

Virtual Offices/Locations for a SaaS Startup Business

One of the advantages of SaaS businesses is that they are predominantly operated over the Internet to deliver their services, as well as offer customer support. This is where virtual phone numbers bridge the digital divide, offering a humanizing element that doesn’t necessarily need face-to-face communication. Instead of using traditional methods of expansion via branch offices, “virtual offices” and “virtual locations” manage this for SaaS startups. Customers can reach your company by way of virtual phone numbers, which reroute calls instantly anywhere around the world. Consequently, with this functionality, you can customize your virtual office/location to fit your startup’s unique niche and business model.

SaaS Startup
Source: Depositphotos.com Lic#158415490 ID#6702124

Using the Right Software

Similarly, online collaboration tools like Teamwork, Slack, and Trello have made it easier to execute tasks in remote locations for you SaaS business as needed. For instance, you can hire a subcontractor to provide in-house services to implement your software. So, at the same time, they can act as an agent of your startup. This is perfect for companies that regularly outsource this type of labor or those with agents scattered across the globe. Keeping in touch by phone ensures that everyone can manage and perform the details of each project with constant communication.

Social Media-Based Sales Conversions

Social media is a part of every business type imaginable. And Saas-based startups are using social media more and more to demonstrate how their software can revolutionize their customer’s lives. By including media on platforms like Instagram, Facebook, and Twitter, you appeal to a wide base of interested customers that can jumpstart your SaaS startup in no time.

Of course, you need to convert these potential leads into actual customers. Virtual phone numbers fulfill this role perfectly, particularly with United World Telecom’s add-on known as “CallMe Click.” As the name implies, when a user clicks on a link for phone number or contact info, a call is instantly initiated to your virtual phone number. This instant connection helps move things along quickly, taking advantage of the moment customers demonstrate interest. After all, in the distraction-heavy world of social media, creating an instantaneous connection to your SaaS company is ideal.

Providing Customer Support for your SaaS Startup

While running a startup often requires juggling many day-to-day tasks, its very easy to lose track of keeping the human element in your SaaS startup. This is why it’s important to have virtual phone numbers for each target market you’re looking to connect with. Building long-term relationships with customers is essential to the longevity of your company. No wants a business treating them as just another number.

For example, by using nationwide toll free numbers, your SaaS startup can circumvent problems with intra-regional and international calls. These problems typically manifest as:

  • Long-distance fees,
  • Service blockages,
  • Or simply the preferences of your customer base to deal with a startup that they perceive as a domestic entity.

Virtual Numbers for Your SaaS Business

Luckily, United World Telecom offers countless phone numbers to add to your arsenal. With an inventory of over 140+ countries and countless cities/regions, you can accommodate your customers’ needs impeccably. This, in turn, leads to more sales conversions for your SaaS startup – no matter which industry you specialize in.

How To Get a Toll Free Number

Posted on by Becki Meerbeek

Source: Stockphoto.com O#23559 ID#100007588082

A toll free number is an 800 number typically used for business. These numbers allow for a convenient way to call long distance. Additionally, they provide businesses with a way to offer a completely free option for customers to reach out to them. Regardless of your reasons for needing one, you’ll need to know how to get a toll free number to begin using one. So, to help, we’ve come up with step-by-step instructions on getting your very own 800 number.

1. Determine Your Needs for a Toll Free Number

You can use toll free numbers for a number of things. However, a toll number is typically used as a business phone line. These numbers can help to make business better by:

  • Eliminating long distance fees. Customers can call businesses from anywhere in the country and world, as calls from these types of numbers are always considered local.
  • Can work for remote offices: Since they can be added to internet phone systems and even to mobile phones, they’re a great choice for businesses with remote employees.They’re recognizable and memorable: Toll free numbers are typically 1-800 numbers that can be used to help with branding efforts, as they’re easier to recognize and remember. Plus, you can choose your own vanity number to give your number a personalized, professional touch.

2. Figure out Which Features You’ll Need

Are you going to want your toll number to be able to take voicemail recordings? Do you want to offer customers the chance to hear a pre-recorded greeting before reaching their representative? Do you want voice messages to be sent in written form as text messages or directly to your email inbox? Depending on what you want your toll free number to do, you’ll need to determine the features you need before choosing your toll free number and selecting your provider.

3. Selecting Your Toll Free Number Provider

Choosing your toll number provider will depend on your financial budget and the features you’ll need. Global phone service providers like United World Telecom can set you up with mobile toll free business numbers that come with any and all the advanced features you’ll need. And, offer them at a great, affordable price.

How to get a toll free number
Source: Stockphoto.com O#23559 ID#100036645213

4. Choosing Your Toll Free Number

Because they are customizable, you can choose your own number. This gives you an edge, as you can select a number that associates with your business, services, branding, and goods. So, rather than offering your consumers a random phone number, give them one to remember by using the letters associated with each telephone keypad number. For example, if you repair cars for a living, choose a number like 800-AUT-OFIX.

5. Checking Toll Free Number Availability

Even though you may already have a toll free number in mind that makes it memorable for your consumers, you have to first see if it’s available. Your toll number service provider will be able to tell you if the number you want is already taken or not. But, remember, there are more options for toll numbers other than 800, as you can also choose the variations 855, 866, 877, and 888 as well. So, even if your number isn’t available with 800, you can still keep the last 7 digits and choose from the other options instead.

6. Designating the Phone Number to a Business Phone Line

When you’ve determined the number you want and its availability, you can finally decide which phone to route the number to. Certainly, this can be any mobile device. They can route to other business phone systems as well, like cloud systems, VoIP systems, and multiple line systems. After you’ve selected the line your toll number is routed to, you can start to dial out and receive calls from this number. And, provide your customers with a free way to reach you.

Getting Your Toll Free Number Today

Now you know how to get a toll free number for your business. So, if you’re certain that they can help to provide a professional touch to your business, find out more about all of the features to choose from on United World Telecom’s website. And, contact us today to get started on the process of selecting your own business phone number today.

Making Professional Outbound Calls from a Virtual Phone Number

Posted on by Magaly Fuentes

Source: Stockphoto.com O#100005523906 ID#100200144052

Making Professional Outbound Calls from a Virtual Phone Number

Have you wondered about making professional outbound calls from a virtual phone number? It’s simple. You can make calls from your cell phone, home landline, or any number of your choosing. In doing so, your virtual phone number will appear as the number on the receiver’s caller ID. 

Businesses Need the Right Tools for Professional Communication

Life is busy; entrepreneurs are always on the go. Imagine being able to use your cell phone to call clients, but have your business line (a virtual phone number you own) show up on their caller ID when you call them. This is more professional and allows for many other features to work alongside the virtual phone number.

Outbound Calling Keeps Your Business Image Aligned

When it comes to business, time is money. Being reliable and returning calls in a timely manner should be a top priority. Making professional outbound calls from a virtual phone number helps you prioritize your customers. The flexibility in using virtual phone numbers for business is unsurpassed, and there are many other additional benefits they include.

Here are just a few:

Keeping Work and Personal Phone Numbers Separate

When you purchase a virtual phone number for business, you can still use the mobile phone and/ or landline phone you already own. However, you also get a business number with many features and your personal phone number still remains private. You’ll always know when calls are made to your business number, and a customized ring can be used for those calls.

Virtual Phone Numbers Help You Boost Professionalism

If you know a business-related call is coming in, you can prepare for the call with the way you answer the phone. Whether it is your actual greeting when you answer or your tone, these details matter. Being able to receive a business call wherever you are, allows you to get things done out of the office while keeping you in touch with your market. Adding features to partner up with the virtual phone number can also help your business to appear larger and more established. Adding features such as extensions can help to get calls routed to the correct department or person more quickly. This can help to increase customer satisfaction, which can impact overall business success.

Professional outbound calls
Source: Stockphoto.com O#100228677200 ID#100200144052

Never Miss a Call

Missing a call can mean missing a sale or a client altogether. The flexibility that is offered by virtual phone numbers allows for you to make and receive business calls and texts from anywhere, take multiple calls at a time by routing them to another person or team within the organization, or allow the caller to leave a message in a customized voicemail message inbox.

Get Set Up Easily and in Minutes

Set up of virtual phone numbers is easy and quick. There is no hardware that needs to be installed. Everything is cloud-based, including the control panel, and providers such as United World Telecom make everything seamless. They keep it super simple with a walkthrough of setup and a customer service team that is available around the clock to answer any questions.

Making professional outbound calls from a virtual phone number beats making outbound calls from a personal mobile phone number or landline. Establishing a rapport with your market that is professional is key to staying power. Your customers and clients need to see you as reliable, trustworthy, and robust, so they feel comfortable investing in your business. Using virtual phone numbers is an easy way to build upon all of these things.

Get Outbound Calling Virtual Numbers from United World Telecom

Purchasing a virtual phone number from United World Telecom allows you to have a local, international, or toll free phone number for your business. You can use it to make outbound calls and you can receive inbound calls through it. Virtual numbers allow you to expand your business to international markets while keeping overhead costs down. With over 20 years in the business of offering telecommunication solutions for businesses all over the world, United World Telecom understands how important it is for customers to be able to reach you and for you to be able to get in touch with those customers as well. 

 

Getting a Toll Free Number for Your Business is Easy

Posted on by Ilsa Morales

Source: Stockphoto.com O#23559 - ID#100171762674

Getting a toll free number for your business is a convenient way to boost your communication with your customers. You can find toll free numbers from a variety of providers with different plan options.

Some businesses can benefit from a toll free number more than others. For example, if you are a startup, local, or a small business, a toll free number makes sense for you because it gives your business instant credibility. It is also suitable for growth because with a toll free number you can reach a national audience. E-commerce businesses and home-based businesses can also benefit from toll free numbers because if you do not have a physical address for a store, you need a reliable way for your customers to get in contact with you. Franchise businesses can also benefit from a toll free number; whether you have already franchised your business or want to head in that direction. It is a great way to keep all of your companies working under one number.

If your business falls into one of these types of companies, then you should be thinking critically about getting an 800 number. If you’re still on the fence, that may be because you are unsure of the way that it works. An 800 number is a useful number for businesses of all types because it provides a link between customer and business that does not cost the customer anything to call. Toll free numbers also are a way to connect people from across the country with your business. They are especially vital for companies that need to spend time on the phone with their customers. They are simple to set up and easy to transfer as well. If you want to personalize the toll free number to a vanity number like 1-800-DOGFOOD, most providers will offer options for such personalization which can make your business more recognizable.

Getting a Toll Free Number
Source: Stockphoto.com O#23559 – ID#100230921960

Benefits of Getting a Toll Free Number

So once you have decided your business can benefit from a toll free number, how do you go about getting one? Follow these steps to get started with your new toll free number today!

Research multiple providers

The first step to finding the right service provider for your business is by doing your research. Compare rates and plans of the top toll free number providers. Each provider will have slightly different features and prices. It is necessary that you figure out which provider has the features that you need within your budget for your toll free line. Some providers have monthly payment plans while others will charge by the minute with no minimum. You should collect data on how many calls you receive and need to make currently to find out the best plan that works for you.

Research the features

Once you have narrowed down your search by the plan, you must make sure that the providers you have narrowed down offer the right features for your business. Some providers will offer features like call recording, unlimited extensions, customized greetings, and simultaneous ringing. Remember your business’ needs and budget when deciding on features.

Contact United World Telecom or another service provider of your choosing

Many companies offer 1-800 toll-free numbers, so do your research before choosing the best provider for your business. Since you’re already here, you may have decided that United World Telecom is the best option for your business. United World Telecom offers several ways of getting in contact with them. You can get started by calling our toll free number at 1(877)898-8646, using our online chat box, or by ordering online via UnitedWorldTelecom.com.

Set up an account

Once you have chosen the right service for a business, you can start to set up your account right away. Choose the number that you want and if you decided to go with a vanity number, try to pick one that closely matches your business. After setting up an account, you should be up and ready to go the same day.

Route your phone lines

A toll free number can be routed to the phone lines that you already have. You may need to choose to have a PBX set up on the premise or to opt for a cloud-based PBX. If you select the cloud, you can be ready to go without having to install a PBX. There is also an option to route the toll-free number to a landline as well. Once you’ve signed up and set up your account, you’re done! You’re all ready to start taking calls within the hour!